APP Help Desk

APP User Setup Form

APP has many resources for support:

• Quick Reference Guides (QRGs):  QRGs are short 1-3 page job aids that help to walk users through key process steps. 
• Microlearning: A microlearning video is a 2-5 minute video focused on a very specific topic and is available for learners to view at their convenience.
• Training: Web-Based Training (WBT) and In-Person Training is available to provide valuable, in-depth instruction on how to complete important tasks and processes.

Agency Support: 

For Agencies that have their own internal help desk, end users are encouraged to follow their Agency procedures. These Agencies include:

• AHCCCS
• Attorney General's Office
• Child Safety
• Corrections
• Economic Security
• Emergency and Military Affairs
• Environmental Quality
• Game & Fish
• Health Services
• Industrial Commission
• Transportation
• Veterans' Services

If the request is urgent please call the APP Help Desk at (602) 542-7600.  The APP help desk is available from 8:00 AM to 5:00 PM Monday-Friday.